Ask Raleigh External Tester Feedback

Thank you for taking the time to test our new Ask Raleigh experience for reporting issues and making inquiries to the City of Raleigh. Our goal is to offer a simple process which delivers consistent and timely results. Your feedback will help us accomplish that goal!

City of Raleigh, NC Survey

Question title

* What is your primary connection to the City of Raleigh?

I live here

I work here

I play here

I'm just curious

Other

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City of Raleigh, NC Survey

Question title

* Prior to performing testing, how often would you report issues to the City of Raleigh using the existing customer portal?

Frequently

Occasionally

Never

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City of Raleigh, NC Survey

Question title

* Prior to performing testing, if you had to contact the City of Raleigh to report an issue, what would be your communication preference for doing that?

Put the options in order from most preferred to least preferred.

City of Raleigh, NC Survey

Question title

* Would you recommend this experience to other people?

Yes

Unsure

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City of Raleigh, NC Survey

Question title

* What did you like about the Ask Raleigh Experience?

City of Raleigh, NC Survey

Question title

When you think about site navigation, how did you find that experience?

It was easy

It was complicated

It was neither easy nor complicated

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City of Raleigh, NC Survey

Question title

What would you like to see changed or improved about this experience?

Provide your email to participate

Name

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Copying creates an identical new page and project, whose results will be recorded separately.

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